Terms and Conditions

These are the General Terms and Conditions of Rise From Love, a sole proprietorship registered in the trade register of the Chamber of Commerce in the Netherlands under file number 72459921. The address of Rise From Love is Abtsweg 2, 3042GD in Rotterdam, the Netherlands.

Read them carefully! If you still have questions or comments about these Terms and Conditions, you can contact me in the following ways:

Email: hello@risefromlove.com

In writing: Abtsweg 2, 3042GD Rotterdam, The Netherlands

1 – Introductory provisions

Article 1: Definitions

In these General Terms and Conditions the following terms have the following meanings:

  1. a) Assignment: the agreed services. This also includes all (legal) actions in preparation of the Assignment;
  2. b) Client: the person who takes part in a coaching session, healing module or course or who takes part in an event. follows or wishes to follow;
  3. c) Party: Rise From Love or the Client;
  4. d) Parties: Rise From Love and the Client;
  5. e) Coaching: A form of coaching offered by Rise From Love, namely 1 on 1 coaching (coaching for adults offered by Rise From Love); relationship coaching for couples (coaching for adult couples offered by Rise From Love, consisting of, among other things, Emotionally Focused Therapy (EFT)) or business coaching (coaching for entrepreneurs offered by Rise From Love);
  6. f) Spiritual healing modalities: alternative healing modalities offered by Rise From Love, including Soul Realignment and Light language transmissions;
  7. g) Courses; online courses for adults offered by Rise From Love, which can be followed independently.
  8. h) Events; specified events offered by Rise From Love
  9. i) In writing: this also includes the use of electronic means of communication such as e-mail in these General Terms and Conditions, as long as the authenticity of the electronic communication and the identity of the sender is sufficiently established.

Article 2: Applicability

  1. These General Terms and Conditions apply to every Assignment and all other activities performed or to be performed by or on behalf of Rise From Love.
  2. These General Terms and Conditions also apply to all agreements whereby third parties are engaged for the implementation thereof. Rise From Love will always exercise due care when engaging third parties. Dutch Law Articles 7: 404 BW (implementation by a specific person), Article 7: 407 paragraph 2 (joint and several liability) do not apply.
  3. Parties can make arrangements in consultation that deviate from these General Terms and Conditions, if this is laid down in writing. Such agreements take precedence over these General Terms and Conditions, but the deviation only applies to the Assignment for which this deviation has been agreed.
  4. The applicability of other General Terms and Conditions is explicitly rejected.
  5. If Rise From Love does not always require strict compliance with these General Terms and Conditions, this does not mean that these General Terms and Conditions do not apply or that Rise From Love cannot require compliance with these terms and conditions in the future.
  6. Rise From Love has the right to unilaterally amend or supplement these General Terms and Conditions (this will be timely reported by Rise From Love). In the event of a radical change according to article 6: 237 sub c of the Dutch Civil Code, the consumer has the option to dissolve the agreement as of the date on which the changed conditions come into effect.

 

2- Products

Article 3: Coaching (1-on-1, relationship and business)

  1. The costs for all coaching sessions offered are not reimbursed by any health insurer and are not offered from the role of a General healthcare psychologist as described by the Dutch BIG-register. These are therefore not covered by the legislation of the Dutch Healthcare and GGZ regulations.
  2. The Client can only book individual sessions that are offered online.
  3. Registration for all types of coaching at Rise From Love can be done online through the booking system.
  4. Rise From Love may have work (partly) performed by third parties, without the Client’s consent being required.
  5. A participant is obliged to inform Rise From Love of everything that could be important for the coaching.
  6. It is expected that a participant follows and carries out the instructions and any assignments of Rise From Love.
  7. The participant understands that the coaching is done on a voluntary basis and that it is the participant’s responsibility to determine what he / she will do with the advice given by Rise From Love.
  8. All products are personal and therefore non-transferable and cannot be shared with others.
  9. If the Client does not exercise his / her right to attend a service, the money will not be refunded.
  10. Lessons take place via Zoom. Client will immediately receive a link after booking and payment.
  11. A Single session entitles you to one (1) single online session at a predetermined time.
  12. Individual sessions can be purchased without restrictions.
  13. Refund of amounts paid is not possible.
  14. A Single Lesson will be charged in advance.

 

Article 4: Spiritual healing modalities (Soul Realignment and Light language transmissions)

  1. The costs for the spiritual healing modalities are not reimbursed by any health insurance company.
  2. Registration for the spiritual healing modalities at Rise From Love can be done online via the booking system or the webshop.
  3. It is expected that a participant follows and carries out the instructions and any assignments of Rise From Love.
  4. A participant is obliged to inform Rise From Love of everything that could be important for the spiritual healing modalities.
  5. The participant understands that the spiritual healing modalities are followed on a voluntary basis and that it is the participant’s responsibility to determine what to do with the advice given by Rise From Love.
  6. The spiritual healing modalities are paid immediately after booking via electronic payment. Refund of amounts paid is not possible. The only exception to this is a refund when the Akashic Records at Soul Realignment turn out to be inaccessible. Participant will be informed of this by e-mail as soon as possible.
  7. Spiritual healing modalities can be purchased without restrictions.

 

Article 5: Courses

  1. The costs for courses are not reimbursed by any health insurance company.
  2. Courses are taken independently and online by the Contractor in a secure environment.
  3. The participant understands that courses are taken on a voluntary basis and that it is the participant’s responsibility to determine what to do with the advice provided by Rise From Love.
  4. Courses have unlimited access after purchase for as long as the website www.risefromlove.com is online.
  5. Rise From Love is entitled to the intellectual property rights with regard to the products that Rise From Love has provided to the Client in accordance with the agreement. This also includes: tests, readers, reports, models, training courses, lectures, workshops, training materials and other software programs.
  6. The Contractor may only use these products for the purpose of the Assignment. In order to use or multiply the products in a different way, they will have to request permission from Rise From Love in advance, since Rise From Love is the owner of the intellectual property rights. Only if Rise From Love has given explicit written permission, the products may be used in another way.
  7. Refund of amounts paid is not possible.

 

Article 7: Events

At the moment no events are offered. General terms and conditions for this follow as soon as applicable.

3- Obligations of the Client

Article 8: Obligations

  1. The Client adheres to the instructions given by Rise From Love and house rules as included in Article 14 of these General Terms and Conditions.
  2. The Client must report a medical contraindication to Rise From Love.
  3. The Client must follow the instructions during the provision of the services.

4- Registration

Article 9: Registration

  1. Registration for all services at Rise From Love can be done online through the booking system.
  2. Services that do not require an appointment are purchased via the web shop and delivered electronically within the term indicated on the website or confirmed by e-mail after delivery.

 

5- Payment terms

Article 10: Rates and conditions

  1. Rise From Love only accepts payments by bank transfer.
  2. Rise From Love does not use a payment term, the costs are paid immediately upon booking / purchase.
  3. Rise From Love can send the invoice electronically.
  4. All amounts mentioned include VAT (unless exempt from VAT).
  5. Rise From Love has the right to adjust prices. All changes will be announced in advance on the website. If the price is increased within three (3) months after the conclusion of the agreement, the agreement can be dissolved.
  6. In the event of late payment, Rise From Love will send a written reminder offering the option to pay the amount due within two (2) weeks.
  7. After expiry of the new payment term, there is a default and Rise From Love has the right to charge statutory interest on the unpaid amount. In addition, all judicial and extrajudicial (collection) costs that Rise From Love has to incur are for the account of the customer.

6- Holidays, Holidays and Cancellation (by Rise From Love)

Article 11: Public holidays and holidays

  1. Rise From Love has the right to close the practice in whole or in part during generally recognized public holidays and school holidays. This will of course be communicated in a timely manner by Rise From Love via e-mail.

Article 12: Cancellation by Rise From Love

  1. Rise From Love has the right to arrange a replacement in case of illness or other unforeseen circumstances.
  2. If an appointment is canceled, this will be communicated by e-mail as soon as possible. The customer is responsible for providing the correct e-mail address.
  3. Services that are canceled due to public holidays, holidays and / or cancellation by Rise From Love can be made up by the Client within two (2) months. This is always done in consultation.

7- Cancellation policy

Article 13: Cancellation conditions Client

  1. A reserved Service can be canceled or rescheduled by e-mail up to twenty-four (24) hours before the start of the appointment.
  2. Refund of amounts paid is not possible.
  3. Cancellations made less than twenty-four (24) hours before the start of the appointment will be charged in full.

8- House rules

Article 14: House rules

  1. Every Client must always adhere to the following Rise From Love house rules:
  2. a) Client is present on time for appointments.
  3. b) If the Client has not received all the information, the Client will inform Rise From Love, so that the required information can be provided again.
  4. c) The services are provided with mutual respect: verbal and / or physical violence will not be tolerated.

 

9- Liability

Article 15: Liability

  1. Participation in the coaching, courses, events or spiritual healing modalities is voluntary and at the Client’s own risk.
  2. Rise From Love is not obliged to pay compensation for indirect damage suffered by the Client, including but not limited to (physical / mental / material) consequential damage, lost profit and damage as a result of business interruption.
  3. Rise From Love does not accept any liability for physical and / or mental injury, loss, theft or damage related to following coaching / courses / spiritual healing modalities, unless there is intent or gross negligence on the part of Rise From Love.
  4. Participation in a service is only possible if the health of the Client is not an obstacle. In case of doubt, the Client must contact his / her general practitioner before the start of a purchase.
  5. The services are not intended to replace regular health care, but rather to supplement it. Consult a doctor or general practitioner if necessary.

10- Other provisions

Article 16: Invalidity, best efforts obligation

  1. If one or more provisions of these General Terms and Conditions are null and void or are nullified, these General Terms and Conditions will remain in force for the rest. The provisions that are not legally valid or cannot be legally applied will be replaced by provisions that are as close as possible to the purport of the provisions to be replaced.
  2. Rise From Love will always execute the Assignment to the best of its knowledge and ability, in accordance with the requirements of good workmanship, but is not bound to any result.

Article 17: Assignment

  1. It is not permitted to transfer the rights and obligations arising from the Assignment to a third party, unless Rise From Love has given written permission for this.

Article 18: Applicable law and disputes

  1. Dutch law applies to all legal relationships.
  2. All disputes that arise that cannot be settled amicably are subject to the exclusive jurisdiction of, and are decided exclusively by, the competent court.

These Terms and Conditions were last amended on April 24, 2021. Rise From Love reserves the right to make changes to this privacy statement at any time.