Nederlands
Privacy & Cookie Statement
♥ Hi dear website visitor! I am Priya. It is my mission to help you on your journey to the next powerful and authentic version of yourself. To be able to do my job in the best possible way, I sometimes need some information from you. If you do not feel comfortable sharing your information with me, please let me know. Together we will find a solution. Rest assured; I will handle your data very carefully. In this policy you can read what personal data I process, why I do this, who has access to your data and what your rights are.
♥ Who am I?
Rise From Love is the data controller of all processing.
Please feel free to contact me if you have a question about this document by emailing to hello@risefromlove.com.
Chamber of Commerce number: 72459921
♥ How do I get access to your data?
Usually, I receive your personal data directly from you. It also happens that Rise From Love receives information about you from someone else, for example because a wonderful friend gifted you a Cacao Ceremony!
♥ Why do I collect your personal data?
- Because you placed an order on my website (thank you!)
When you place an order, I process information such as your name and address, email, phone number, billing and delivery information, and financial information in order to fulfill and process the order. Customers can choose to leave the company name and VAT number. It is good to know that I also keep brief notes and records of our sessions.
For the processing of your order, I use the payment provider Mollie. Want to know more about what Molie does with your personal information? Please read the privacy statement of Mollie carefully.
The basis for the collection of this information by Rise From Love is the conclusion and execution of agreements.
- Private retreats
Did you make a booking for a private retreat? Then I will do everything to give you the best experience. For this I need some information from you, such as your name and address, age, email, information about your physical condition, medical implications, dietary needs or food allergies, phone number of a contact person in case of emergency (ICE) and other information you leave in a personal message. I ask for this information so that the booking for the retreat can be reserved, confirmed and completed, to keep you informed about the trip, to be able to send you an invoice, and of course to make sure the trip runs smoothly. The policy number of your (travel) insurance is processed to check whether you have an insurance. I may also process special personal data of you. These are for example data about your health and any medical conditions. To ensure that your retreat runs smoothly I would like to know if I can meet your dietary needs, and how I could handle a possible medical incident. I only process special personal data with your explicit consent.
- Creating an account
To make it easier for you to place an order, you can create an account on my website. When you have your own account, you don’t have to fill in all your details every time you check out, and you can always find your orders in your account. To create an account, you need to provide some personal information. In your account, you can easily change or delete your data.
- Contact me
If you contact me because you have a question, request or complaint (for example through the contact form), I save your message and contact information so that I am able to respond to your message. I process this data under the basis of the agreement, when the question, request or complaint concerns our agreement. In all other situations, I process your data based on my legitimate interest to be able to respond to your message.
- Join the Rise From Love tribe!
Would you like to be inspired and receive my newsletter every month in your mailbox? Then I will process your name and email address (on the basis of your consent), to be able to send you the newsletter. Of course, you can unsubscribe at any time: the newsletter always contains an unsubscribe link.
- Sharing
Would you like to share something under an inspiration post? Then I’ll ask you for your email address, name and website url (optional). I have a legitimate interest to show these comments on my website. I will show your comment under the post, until I remove the inspiration post from my website. Inappropriate comments will be removed immediately.
♥ What about third party websites and social media buttons?
This website contains social media buttons of Instagram and Facebook, and possible other links to third party websites. If you click on a social media button, cookies may be placed. The privacy policy of the specific platform applies to this link and not this privacy and cookie policy. Unfortunately, I cannot guarantee that these third parties will handle your data safely. I therefore advise you to read the privacy statement of such a third party before you click on any button or link. You can read how these platforms deal with your privacy here:
♥ How long do I keep your data?
I do not want to keep more data than necessary and therefore delete your data at the moment I no longer need it. Of course, you can, as an autonomous person, always ask me to delete your data. Please send me a message.
♥ How do I keep your data safe?
I handle your data with care and I don’t sell your data. You should be aware that you are responsible for the security of your equipment and your own internet connection, and that these are never 100% safe. Do you feel that your data is not safe? Please send me a message.
♥ Do I share your data?
Sometimes I share your data with others. Your data may be shared with the following (categories of) recipients:
- Website hosting
- Mail servers
- Reservation system
- Payment providers and partners
- Webshop software
- Bookkeeper and accounting software
- Newsletter software provider
- Cookie providers
- Delivery services
- IT suppliers and service providers
It is possible that your personal data is transferred or stored outside Europe. I only do this if there is an adequate level of protection for the processing of your personal data. For example, a model agreement with additional safeguards.
♥ What are your rights?
You remain in charge of your own data. If you have provided personal data to me, you can send a request to view, modify, receive a copy of, delete, and restrict the use of this data free of charge. Have you given your consent for the processing of your data? You can withdraw your consent at any time. You can also object to the use of your data for marketing purposes.
Please send me a message to exercise your rights.
♥ Cookies?
Unfortunately, I cannot completely avoid the use of cookies on my website. Cookies are small text files that are stored on your computer, tablet or smartphone when you first visit this website. I place cookies without your permission because they are really necessary for the proper use of the website.
♥ How can you delete cookies?
You can disable and delete cookies yourself. Please note, however, that this website will no longer function optimally when you delete cookies. Consult the manual of your browser to disable cookies.
♥ What if you have a question or complaint?
If you have any questions or comments about the processing of your personal data, please get in touch (see contact details at the top of this policy). I will be happy to help you. You can file a complaint with the Dutch Data Protection Authority against me regarding the processing of your personal data by clicking here.
♥ Updates?
This privacy and cookie statement may be amended from time to time. The most current version will always be published on this website.
Personal data that we process
Rise From Love processes your personal data because you use our services and / or because you provide this information to us yourself.
Below you will find an overview of the personal data that we process:
– First and last name
– Address data
– Telephone number
– E-mail address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Information about your activities on our website
– Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
– Internet browser and device type
– Bank account number
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at hello@risefromlove.com and we will delete this information.
For what purpose and on what basis we process personal data
Rise From Love processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and / or advertising brochure
– To be able to call or e-mail you if necessary to carry out our services
– To inform you about changes to our services and products
– To offer you the opportunity to create an account
– To deliver goods and services to you
– Rise From Love analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
– Rise From Love also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
Automated decision-making
Rise From Love does not use “profiling” or automated decisions.
How long do we keep personal data
Rise From Love does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.
Sharing of personal data with third parties
Rise From Love will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Rise From Love remains responsible for these processing operations.
Cookies, or similar techniques, that we use
Rise From Love uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Rise From Love uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website, we have already informed you about these cookies and we have asked for your permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings.
For an explanation (only Dutch), see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also placed on this website by third parties. These are, for example, advertisers and / or the social media companies. Below an overview:
Cookie name: pll_language
Cookie type: Functional
Description: This cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page.
Retention period: 1 year
Cookie name: PHPSESSID
Cookie type: Necessary
Description: This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Retention period: 1 year
Cookie name: hustle_module_show_count-popup-1
Cookie type: Other
Description: No description
Retention period: 1 month
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Rise From Love and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to hello@risefromlove.com.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Rise From Love would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Rise From Love takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via hello@risefromlove.com. Rise From Love has taken the following measures to protect your personal data:
– Physical access controls
– Access to personal data is protected with a username and password
-Anti-virus programs
– Making backups of personal data
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this at the address bar ‘https’ and the padlock in the address bar.
This privacy statement was last modified on April 24, 2021. Rise From Love reserves the right to make changes to this privacy statement at any time.
